Manage your subscription
Upgrade, change plans, update payment details, or cancel from your profile.
Your Profile shows the active plan, status, credit balance, and next billing date. Use it as the starting point for every subscription change.
Open billing controls
- Sign in to Superapp on the web.
- Open your Profile.
- Find the plan and credit sections.
- Choose Upgrade Plan, Change Plan, Change payment method, or Downgrade.
Upgrade or change plans
Open the plan selector and compare the current monthly allowance and features. Read the Stripe checkout summary before confirming the amount and renewal schedule. After payment, return to Profile and confirm that the new plan and balance appear.
Downgrade
A scheduled downgrade takes effect at the billing boundary shown in Profile. Until then, the current plan remains active. Profile displays the destination plan and switch date when a change is pending.
Cancel
1. Choose Downgrade or Cancel Subscription
Open the cancellation flow from Profile and select the reason that best applies.
2. Review the alternatives
Superapp may offer a smaller plan when it fits your current use. Read what changes before accepting an alternative or continuing with cancellation.
3. Confirm cancellation
The subscription remains active until the displayed end of the current billing period. Profile changes to Cancelled and shows the date access ends.
Change the payment method
Choose Change payment method to open Superapp’s secure Stripe billing portal. Superapp support will never ask you to send complete card details through chat or email.